Ethics & Professional Standards for Clients in Greenville & Beyond

Membership means we follow nationally recognized standards that put your interests first, require honest communication, and keep our knowledge current through ongoing education. In real terms, you get advice that’s based on up-to-date rules and products, options presented fairly across multiple carriers with pros, cons, and costs explained, and clear written disclosures you can review at your pace. If something doesn’t feel right, you can reference the NAIFA and NABIP Codes of Ethics and hold us to those expectations, and we’ll respond quickly to make things right.

We work to avoid conflicts, and when one may exist, we tell you plainly before you decide. We explain what could influence a recommendation—such as compensation or carrier programs—then show comparable alternatives side by side, discuss tradeoffs in plain English, and document your goals so the final choice reflects your priorities, not incentives. We also provide follow-up summaries so there’s a clear record of what we discussed and why.

Yes. Before enrollment, we outline how compensation works for each option—whether it’s commission, a flat fee, or none—clarify whether your cost changes by working with us (in most cases, it does not), and describe any carrier-paid bonuses that might apply at the agency level along with how we keep recommendations objective. We also spell out what service you receive in return, including plan comparisons, enrollment help, and year-round support with claims and billing questions.

Absolutely. We’ll share direct links or printed copies and can walk you through the parts most relevant to you—such as privacy, disclosures, continuing service, and how to raise a concern—so you know exactly what to expect from us and how we stay accountable. 

NAIFA Code of Ethics

NABIP Code of Ethics